Access to Zanlo depends on the user’s country, age restrictions and the requirements of local law.
Age restrictions
Only users who have reached the minimum age set for their country may use Zanlo.
Age may be checked as part of KYC or an additional account check.
Use of the platform by anyone under the permitted age is prohibited and may lead to the account being blocked.
Availability by country
Zanlo may not be available in every country.
Available features, deposit and withdrawal methods, limits, rewards and other terms may differ depending on the user’s country and the requirements of local regulation.
Marketing communications
By registering with Zanlo and accepting the platform’s terms, the user consents to receiving marketing and informational messages.
Such messages may be sent via:
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push notifications;
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email;
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WhatsApp;
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SMS;
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other available communication channels.
The terms for receiving such messages may depend on the user’s country and the applicable requirements.
If a particular channel offers the option to opt out of marketing messages, the user can do so through that channel or through the available account settings.
How to protect your account
To reduce the risk of unauthorized access:
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do not give confirmation codes to other users;
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do not share your account login details;
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use only your own documents;
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use only your own payment methods and payment details;
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do not transfer your account to anyone else.
What is prohibited
On the platform, it is prohibited to:
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transfer your account to anyone else;
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use another person’s documents or data;
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use another person’s payment methods, accounts or payment details;
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break the age restrictions;
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create additional accounts to get around the platform rules;
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spread knowingly false information about Zanlo on external resources;
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insult or threaten other users, or behave unacceptably in chats and other social features of the platform.
Such actions may lead to a restriction on the account or to a full block.
Depending on the nature of the violation, Zanlo may also cancel the related bonuses, rewards or transactions in line with the platform rules.
If you notice suspicious activity
If you find a login, transaction or other action that you did not carry out:
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stop using the account until the situation is clarified;
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contact Zanlo support;
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tell them which transactions or actions you do not recognize.
To protect the account, certain features may be temporarily restricted until the check is complete.